Privacy Policy

With the following information, we would like to provide you with an overview of how we handle your data that we collect from you in connection with the use of our services. In addition, we would like to inform you about your data protection rights. Which data is processed in detail and how it is used depends on the services used in each case.

1. Data controller, Art. 4 No. 7 DSGVO

The person responsible for processing your data within the meaning of Art. 4 No. 7 of the Data Protection Regulation (DSGVO) is

motogadget GmbH
Wollenberger Str. 4 i-j
13053 Berlin

2. What is “personal data”?

Personal data is information about you that allows conclusions to be drawn about your identity, e.g. your name, address or telephone number. Information that does not allow conclusions to be drawn about a specific or identifiable person is not included.

3. scope of data collection, processing and use

a) Visiting our website and using our apps

When you visit our website for purely informational purposes, i.e. if you do not register or otherwise transmit information to us, we collect only the

data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure its stability and security:

Browser type/ browser version
IP address
Operating system used
referrer URL
host name of the accessing computer
Time of the server request

b) Cookies

Some of our Internet pages use so-called cookies. These serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called “session cookies”. They are automatically deleted after the end of your visit. Cookies do not cause any damage to your computer and do not contain viruses.

To prevent the use of cookies, you can configure your browser settings according to your preferences and, for example, refuse to accept third-party cookies or all cookies. Please note that you may not be able to use all functions of this website.

c) Use of Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. In the event that IP anonymization is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.

The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

This website uses Google Analytics with the extension “_anonymizeIp()”. This means that IP addresses are processed in abbreviated form, thus excluding the possibility of personal references. Insofar as the data collected about you is related to a person, this is therefore immediately excluded and the personal data is thus immediately deleted.

We use Google Analytics to analyze and regularly improve the use of our website. The statistics obtained enable us to improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, .

This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. If you do not wish to do so, you can deactivate this via the Ads Preferences Manager (

The legal basis for the use of Google Analytics is Art. 6 para. 1 p. 1 lit. f DS-GVO.

Storage period/deletion periods: 14 months.

Information of the third party provider: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. User conditions:, Overview of data protection:, as well as the data protection declaration: .

Right of objection – prevention of storage

You can object to the analysis of your data and prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link:

d) Use of social media plugins

Privacy policy for the use of YouTube

Our website uses plugins from the YouTube site operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited.

If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right. Further information on the handling of user data can be found in YouTube’s privacy policy at

e) Registration and purchase in our online store and our apps

If you would like to order goods from us, you can register. We will then create a customer account for you, in which we permanently store the data you provide. When registering, we ask for your name, first name and address data, a telephone number, an e-mail address and, in the case of PayPal payment, your PayPal address and PayPal payer ID. Further information is optional.

We collect, process and store data from customers (e.g. name and address other contact details, payment data such as PayPal) who order goods or services from us. More detailed information on the scope of the collection (e.g. the data categories processed in each case) can be found in the product notes and as part of the ordering process.

f) Supplier data

We also store and process data from suppliers who supply us with goods or provide services for us, insofar as this is necessary for the processing of the contracts with the suppliers.

g) Dealer – Inquiry

If you wish to register with us as a dealer, we store and process the data about you and your company that you provide in our dealer questionnaire. If we accept you as a dealer, we will transfer your data to our merchandise management system and publish your contact details as a dealer on our website.

h) Other inquiries

In case of requests for technical support or repair via contact form or e-mail, we collect your name and e-mail address as well as the information you provide about your product and vehicle.

If you contact us via the contact form on our website or by e-mail, we store and process your name and e-mail address in order to respond to your inquiry.

i) Newsletter

When you register for our newsletter, your name and e-mail address are used with your consent to send you our newsletter for our own advertising purposes until you unsubscribe from the newsletter.

For the registration to our newsletter we use the so-called double-opt-in procedure. This means that after your registration, we will send you an e-mail to the e-mail address you provided, in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. In addition, we store your respective IP addresses used and times of registration and confirmation. The purpose of this procedure is to be able to prove your registration and, if necessary, to clarify a possible misuse of your personal data.

4. Purpose of processing and legal basis

We process personal data in accordance with the provisions of the European Data Protection Regulation (DSGVO) and the German Federal Data Protection Act (BDSG).

a) For the fulfillment of contractual obligations (Art. 6 para. 1 b) DSGVO).

The processing of data is carried out for the provision of our contractual services or for the implementation of pre-contractual measures, which are carried out upon request. The purpose of the measure is primarily based on the specific product. Further details on the purpose of data processing can therefore be found in the relevant contractual documents and terms and conditions.

b) Within the framework of the balancing of interests (Art. 6 para. 1 f) DSGVO).

Beyond the use for the actual performance of the contract, it may be necessary to process your data to protect legitimate interests of us or third parties, e.g.

– Ensuring the IT security of our system
– Simplifying the use of our website
– Analysis of the use of our website to improve our services
– Assertion of legal claims and defense in legal disputes
– Advertising, insofar as you have not objected to the use of your data

c) Based on your consent (Art. 6 para. 1 a) DSGVO)

For certain purposes (e.g. sending our newsletter), we require your consent. In this respect, processing only takes place if you have expressly given this consent. You can revoke your consent at any time. The revocation does not affect the lawfulness of the processing prior to receipt of the revocation.

5. Recipients of the data

a) We transmit personal data to third parties only to the extent necessary to fulfill our contractual obligations. Thus, we transmit your delivery address, e-mail address and telephone number to our transport service providers DHL and FedEX, so that ordered goods can be sent to you. If you use electronic payment options in our online store, the data you provide will be transmitted to the respective payment service provider for the execution of the payment.

b) We transmit personal data to third parties, as far as this is necessary in the context of legal obligations. Data will also be sent to public authorities if we are obliged to do so due to a legal regulation or official measure.

c) Otherwise, your data will not be transmitted to third parties. In particular, we do not transmit data to third parties for advertising purposes. Should a transfer be necessary in individual cases, we will obtain your consent beforehand.

6. Transfer of data to a third country

We only transfer data to recipients located outside the EU and the EEA with your express consent (see, for example, point 4 c above) or if this is required by law.

7. Duration of storage

In principle, we store your data for as long as the storage is necessary for the fulfillment of contractual and legal obligations.

– We delete data that you send us as part of an inquiry as soon as the inquiry is marked as answered/done by you.
– We delete data that we process on the basis of your consent as soon as you have objected to further processing.
– If the data is no longer required for the fulfillment of contractual and legal obligations, it will be deleted on a regular basis. Deletion does not take place insofar as
– commercial and tax retention obligations conflict with this, in particular § 147 AO (German Tax Code)
– data must be retained for the purpose of proving claims arising from the contractual relationship, within the framework of the regular limitation period (3 years, § 195 BGB).

If deletion does not take place in accordance with the above sentence, access to the data shall be restricted (“blocked”). A review of the necessity takes place at regular intervals.

8. Security of your data

This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as requests that you send to us as site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL encryption is activated, the data you transmit to us cannot be read by third parties.

9. Your data protection rights

As a “data subject” you have the right to

– the right to information according to Art. 15 DSGVO
– the right to rectification according to Art. 16 DSGVO
– the right to deletion according to Art. 17 DSGVO
– the right to restriction of processing according to Art. 18 DSGVO,
– the right to object to data processing pursuant to Art. 6 para., 1 letters e) and f) DSGVO on grounds arising from your particular situation, pursuant to Art. 21 DSGVO, as well as
– the right to data portability from Art. 20 DSGVO.

With regard to the right of information and the right of deletion, the restrictions pursuant to Sections 34 and 35 BDSG (new) apply. You also have the right to complain to the competent data protection authority (Art. 77 DSGVO in conjunction with § 19 BDSG (new)).

10. Obligation to provide data

You are not legally obliged to provide us with data. However, for the use of our services and ordering of goods, it is necessary that you provide us with those data that are required for the provision of our services. Without this data, the use of our services is not possible and we cannot conclude a contract with you.

11. Automated decision making and profiling

Automated decision-making and/or profiling in the sense of Art. 22 (1) and (4) DSGVO do not take place.

12. Questions about data protection

If you have any questions or comments about data protection, please send us an email at

13. Changes to the data protection declaration

We reserve the right to adapt the regulations of our data protection declaration from time to time. Older versions of the data protection declaration can be requested from us via the above-mentioned mail address.